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PPCMD Offline
Talking BlackBerry Encyclopedia
 
Posts: 346
Join Date: Nov 2007
Model: 8820
PIN: N/A
Carrier: AT&T
Default 02-19-2008, 06:37 PM

Actually when I had an issue with my BB 8820 I called AT&T support and they put me in touch with RIM support at no charge, to be clear AT&T support could not and did not provide the support RIM did and I was told RIM would do the support.