My blackberry 8130 only after 5 weeks had stopped working. I brought it to a Sprint service center on Sunday and they said I had a bad phone and would have a replacement shipped to me by Wednesday. Not so bad but still not thrilled. I get my new 8130 yesterday and call Sprint to activate it and they can't access my account due to account maintenance and won't be able to activate it until Friday. ARE YOU F%#@*n KIDDING ME! I'll be without my phone for a whole week. Is that stupid or what? Here's the kicker. For our inconvenience, they are throwing in a free f%#@*n ringtone! Woohoo woopedy f%#@*n doo!

Lately, Sprints' service is terrible at best. When I bought my 8130, I used my debit card to purchase it. I then get my bill and am being charged for the phone. I called and they said that the sales rep must not have put the order through properly. Two days later my service is shut off. My wife calls and said we owed them money. She opened up the bill and looked at our online checking and it showed that we made our payment of what was due. They apparently didn't show it in their systems but appologized and turned it back on.

I will be taking my business to Verizon. I've been a Sprint customer for 9 years and can't take it any more.