Originally Posted by John Clark
1. The browser shows up when your data plan has been activated.
2. Try a different ringer. Ringer volume has been an issue on CDMA devices.
3. Use the volume keys on the side of the device.
4. You can turn that off under Options >Screen/Keyboard but it still may make a slight clicking sound even when disabled.
Thanks John Had to call VZW and they had to re-program my phone.