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Old 02-25-2008, 11:37 AM   #1 (permalink)
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Default Water Damage Claim in BS to Invalidate Warranty: I want a Class Action vs. RIM/AT&T

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AT&T and RIM are claiming the red water damage indicator means they have no liability for faulty parts. I have had two breakdowns due to flimsy workmanship on my Blackberry: the trackball popped out and was lost and the USB input has now broken. Also, the back clasp is wimpy and the back falls off easily/accidentally.

AT&T claims that the warranty is not valid because the red water damage indicator is exposed.

First, there has been no water damage -- the indicator itself is faulty.

Second, these manufacturing defects have nothing to do with water -- they are manufacturing/hardware defects.

I presume others have had similar problems. I want to assemble a class action against AT&T and RIM. They are using a faulty argument to avoid legitimate liability for manufacturing defects. The broken parts have nothing to do with water. The electronics work fine. And then, there's the fact that I haven't had water damage, outside of normal use.
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