I'm finding this very interesting, because I hardly ever have data-network-loss issues on my 8830; however, I have people tell me often that my phone goes straight to voicemail when they call, and that sometimes, they can't leave a message when this happens. OUCH! I've even tested this with calling from home, and maybe 20% of those calls went straight to voicemail. I've had 5 bars on my reception meter at all times. WTF? I loathe dealing with Verizon reps at their stores. Most of them are poorly trained and don't have a clue how to troubleshoot phones. I'm concerned about my problem here, but it seems to be happening on a very minimal basis, so I haven't really pursued a fix to this yet. I expect more from a Blackberry, though, since they are supposedly the "workhorse" of email, etc. I find it inexcusable that they could be great with email and so-so with phone. They should be a communication workhorse, not just a written communication workhorse...