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Old 03-22-2008, 07:39 PM   #1 (permalink)
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Join Date: Mar 2007
Location: SC
Model: Pearl
Carrier: AT&T
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Here's how my day has gone:

My 8100 began reseting this morning. Once it when through security verification it would reboot again & again & again. Nothing I could do would make it stop. Went to AT&T and they couldn't do anything. I followed their advice and downloaded the laster version of Desktop Manager and the Phone software from AT&T's website.

The Desktop manager installed fine. I plugged the phone in and began the update/ installation through Application Loader. Everything deleted and installed but during the 2nd stage of the install (the reboot process) the phone would connect and disconnect. After a few minutes the installer stopped and gave me the following message "Unable to reconnect to the device during a multi-stage load operation." Since then my screen is black and the red light comes on for a few seconds and cuts on and repeats.

Any thoughts?
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