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Originally Posted by vliou
- how do you create on-demand backups of data prior to doing wholescale changes?
- I am unclear on this question. Do you mean on the BB? (use Desktop Manager), or do you mean on the server? In that case, the backup policy is listed on the FAQ - and in case you meant emails, we can do a full immediate restore up to 14 days, and after that, we go backup-digging.
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With the service I currently use there is a backup of my dataset automatically generated before a sync happens, and you can also create on-demand backups in the web interface. This comes in really handy when you're working on importing large datasets; for instance once a year I import a file with hundreds of appointments - sometimes it screws up and I have to "roll back" in the web interface, fix the import file and try again. Sometimes I might need to do massive changes to contacts (export them, edit in text editor, re-import) which leads to the same problems and need for rollback dataset images.
(this is very different than the typical nightly backup, of course - it's more like a NAS/filer snapshot)
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- what happens to the "user1" thru "user4" and "pin" entries from our device contacts on sync?
-Please explain, I am confused. (at least I'm being honest...)
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Heh.
Open your Contacts on your BlackBerry, add a new Contact and look at the available fields - there exists the PIN field (I'm sure you know what a PIN is) as well as User1, User2, User3, and User4. I don't see these fields on the website Demo and am wondering what happens to the data in these fields when a device sync occurs.
The use of the fields is far-flung - for some of them I keep line items that pertain to that contact; for instance one for the Verizon Business data tech hold my T-1/T-3 circuit IDs, the one for my Dell Rep contact holds my account number, and so on - things you need to know when calling that person, kinda like notes but more organized - think CRM in concept. I'm sure many people have weird uses for those fields, like a 4th or 5th email address (shoot, I have about 20 email addresses for myself alone).
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- how do you set the time zone for a calendar entry (for those of us working across many time zones)?
-All appointments have a "Time zone" field - of which the data is synced, to my knowledge. Other than declaring a "time-zone", there's not much we do at this time.
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Hmmm - if you log into the web demo and add an Appointment, I don't see anywhere to set the time zone? When you add one on the BB there's a time zone field of course, but I'm not seeing it on the ThinkPost web demo...
Thanks for answering my questions!