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Old 08-12-2005, 09:06 AM   #17 (permalink)
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I can't comment on their support as I have not had to use it. Did come accross a couple of minor issues where it wouldn't pick up a 7100 but there were some problems with earlier versions recognising handhelds over USB. Apparantly the update (which I think was version 3.12 but don't quote me) fixed this probelm, which I tried and it worked. Have not had any problems since. I think RIM must trust it as they promote - not only that but they could make a version of Desktop Manager for the Mac themselves but choose not to - which kinda tells me they trust how robust it is, which must say something good for PocketMac. There is one other solution - BUY A PC!!!!!