Good afternoon,

Thank you for your message. It essentially comes down to the balance between good users like yourself and those who are ruining the situation for all.

The problem of spammers is very large - to the point that even our test account is being used to spam. That's pretty low, and you can imagine how bad it once was with the trials we were giving out. We did curb most of the spam by restricting access, but then the # of legitimate users were so low it didn't pay.

I do apologize it comes down to this. Unfortunately, we will not be changing this policy - and I hope I made my reasons clear.

If a user wanted to try our product with a specific set of terms for a money back guarantee, just send our support an email - and most likely it will be approved. Then, the user can rest easy knowing they can get their $4 back.

Hope that helps and is a good compromise. I appreciate your insight as always.