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Old 04-04-2008, 10:20 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
JSylvia007's Avatar
Join Date: Nov 2006
Location: Seekonk, MA, USA
Model: 9700
PIN: 2166B57D
Carrier: AT&T
Posts: 317
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Actually... I lied.

Now when i try to send an email to this user i get this back:

Your message did not reach some or all of the intended recipients.

Subject: Test
Sent: 4/4/2008 11:16 AM

The following recipient(s) cannot be reached:

<username_removed> on 4/4/2008 11:16 AM
A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator.

Edit: From the event log:

Cause: A forward loop was detected by the categorizer. This is a common hosting configuration problem caused when someone uses the provisioning tool to create a contact in one organization unit and creates a user in a different organization user that share the same e-mail address.

Solution: Verify that you do not have a user in organizational unit and a contact in a different organizational unit that have the same e-mail address.
Jacob D. Sylvia
Systems Analyst
Proud consumer of the BlackBerry KoolAid!
Bold 9700 v5.0.0.423 - at&t - Pin: 2166B57D

Last edited by JSylvia007 : 04-04-2008 at 10:25 AM. Reason: added info from event log
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