Hi

I am trying to remove the IT policy from my BB that I purchased off Ebay.

I have downlaoded all the software onto my PC. When I conntect the BB to the PC via USB, the PC sees the BB and installs the driver, but when I open Desktop Manager, it show that the BB is disconneted. When I go into option's and look at serial settings and detect, it doesn't detect my BB.

Can anyone help me please!

Anthony

I have sorted this problem, I installed it on my Vista PC and it lets me choose connection type USB and it works fine and I have also removed the IT Policy using the instructions provided.

Thanks