Can you surf the web?
Did they activate the right data plan?
AT&T has mucked this up on 6 phones in a row.
Verizon did it on the only BB we have with them.
__________________ irony : many old timer posters have de-evolved into the trolls they once fought I am on http://supportforums.blackberry.com BES 10 running sweet for my Z30, Z10 and Q10