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Old 04-20-2008, 05:17 PM   #2 (permalink)
Knows Where the Search Button Is
Join Date: Mar 2008
Location: Western Washington State
Model: 8310
Carrier: AT&T
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Okay, at the risk of sounding like I get paid by this company (Thinkpost), I'm going to give a stunning review, since the customer support is incredible.

Signed up online, got a welcome call from Vincent no more than 3 minutes after I pushed submit.

I had a couple of Vista issues, but I emailed him, and the response was never more than 3 minutes wait. I'm sorry, but I'm just not used to that kind of treatment. More used to automated replies that don't answer your question.

This product is working great. Without question, I'd recommend it, if not for the customer support alone, but the fact that the product works pretty damned well too!

Sorry, I really don't work for the guy, but great support should be commended! Nice job Vincent!