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Old 04-23-2008, 10:03 AM   #5 (permalink)
userbo1
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Join Date: Apr 2008
Location: UK Yorkshire
Model: 8100
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Hi,

Ok here are the logs requested earlier. Sorry they are so long. The CTRL log looks pretty ominous.. googling it now

ALRT -

[30000] (04/23 15:44:00.875):{0x878} Alarm::ThreadProc: Received an alarm message
[30000] (04/23 15:45:00.875):{0x87C} EventLog::ThreadProc: Received notification, processing...
[30000] (04/23 15:45:00.875):{0x87C} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Controller (Application Event Log on GAR-ISA01) | 04/23/2008 15:45:00 (AFFF4FB6) -> EventID:afff4fb6'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[30000] (04/23 15:45:00.875):{0x878} Alarm::ThreadProc: Received an alarm message
[30000] (04/23 15:46:00.796):{0x87C} EventLog::ThreadProc: Received notification, processing...
[30000] (04/23 15:46:00.796):{0x87C} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Controller (Application Event Log on GAR-ISA01) | 04/23/2008 15:46:00 (AFFF4FB6) -> EventID:afff4fb6'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[30000] (04/23 15:46:00.796):{0x878} Alarm::ThreadProc: Received an alarm message
[30000] (04/23 15:47:00.921):{0x87C} EventLog::ThreadProc: Received notification, processing...
[30000] (04/23 15:47:00.921):{0x87C} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Controller (Application Event Log on GAR-ISA01) | 04/23/2008 15:47:00 (AFFF4FB6) -> EventID:afff4fb6'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[30000] (04/23 15:47:00.921):{0x878} Alarm::ThreadProc: Received an alarm message
[30000] (04/23 15:48:00.828):{0x87C} EventLog::ThreadProc: Received notification, processing...
[30000] (04/23 15:48:00.828):{0x87C} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Controller (Application Event Log on GAR-ISA01) | 04/23/2008 15:48:00 (AFFF4FB6) -> EventID:afff4fb6'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[30000] (04/23 15:48:00.828):{0x878} Alarm::ThreadProc: Received an alarm message

CTRL -

[20406] (04/23 15:46:00.703):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:47:00.703):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:48:00.703):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[30000] (04/23 15:48:08.578):{0xC30} Performing system health check (BlackBerry Controller Version 4.1.4.40)
[20406] (04/23 15:49:00.750):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:50:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:51:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:52:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:53:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:54:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:55:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:56:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:57:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[20406] (04/23 15:58:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours
[30000] (04/23 15:58:08.578):{0xC30} Performing system health check (BlackBerry Controller Version 4.1.4.40)
[20406] (04/23 15:59:00.828):{0xC74} 'GAR-ISA01' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours


MAGT -

[30000] (04/22 17:23:30.796):{0x6D8} [DIAG] EVENT=Register_thread, THREADID=0x6D8, THREADNAME="TimerThread"
[40000] (04/22 17:23:30.796):{0x6D8} [DEBUG] EVENTMSG="TimerThread thread started"
[40000] (04/22 17:23:30.796):{0x178C} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[40000] (04/22 17:23:30.796):{0x178C} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[50076] (04/22 17:23:30.812):{0x1490} Starting BlackBerry Mailbox Agent 1 for Server GAR-ISA01 - Version 4.1.4.40
[30000] (04/22 17:23:30.812):{0x1490} [ENV] MAPI32.DLL: C:\WINDOWS\system32\MAPI32.dll, Version: 6.5.7974.0
[30000] (04/22 17:23:30.812):{0x1490} [ENV] CDO.DLL: C:\WINDOWS\system32\cdo.dll, Version: 6.5.7974.0
[30000] (04/22 17:23:30.812):{0x1490} [ENV] Global Catalog Server (GCS) from the BlackBerry MAPI profile: box-dc01.boxingorange.com
[30000] (04/22 17:23:30.812):{0x1490} [ENV] Microsoft Management Console (MMC): C:\WINDOWS\system32\mmc.exe, Version: 5.2.3790.3959
[30000] (04/22 17:23:30.812):{0x1490} [ENV] BlackBerry Mailbox Agent 1 - BESX Version 4.1.4.40
[30000] (04/22 17:23:30.812):{0x1490} [ENV] BES Service Name: BlackBerry Mailbox Agent
[30000] (04/22 17:23:30.828):{0x1490} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (04/22 17:23:30.828):{0x1490} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (04/22 17:23:30.828):{0x1130} [DIAG] EVENT=Register_thread, THREADID=0x1130, THREADNAME="ExtUDPLogThread"
[50049] (04/22 17:23:30.828):{0x1130} Waiting for external UDP log messages on port 4085
[30000] (04/22 17:23:30.828):{0x1490} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (04/22 17:23:30.843):{0x1490} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (04/22 17:23:30.843):{0x1490} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (04/22 17:23:30.859):{0x1490} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (04/22 17:23:30.859):{0x1490} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (04/22 17:23:30.875):{0x1490} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (04/22 17:23:30.890):{0x1490} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (04/22 17:23:30.890):{0x1490} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[30000] (04/22 17:23:30.890):{0x1490} [ENV] [DB] SQLServer hostname: gar-isa01\Cranberry, Database name: Cranberry
[41120] (04/22 17:23:30.890):{0x1490} [CFG] Address Lookup is enabled
[41122] (04/22 17:23:30.890):{0x1490} [CFG] LDAP search is disabled, LDAP PIM search is disabled, LDAP ALP search is disabled
[41123] (04/22 17:23:30.890):{0x1490} [CFG] Using up to 10 external CDO Helpers in keep-alive mode
[41124] (04/22 17:23:30.890):{0x1490} [CFG] AddOwnerApptID is disabled
[41125] (04/22 17:23:30.890):{0x1490} [CFG] SetLocaleIDs is disabled
[40532] (04/22 17:23:30.890):{0x1490} [CFG] vCard conversion support has been enabled
[40892] (04/22 17:23:30.890):{0x1490} [CFG] GlobalRescan config: messaging:O, calendar:O, pim:O
[30221] (04/22 17:23:31.125):{0x1490} BES Cryptographic Kernel module is initialized and working properly
[40344] (04/22 17:23:31.125):{0x1490} Service is ready to accept SNMP Requests
[45009] (04/22 17:23:31.125):{0x1490} More cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/10.0 Mb
[45014] (04/22 17:23:31.125):{0x1490} ExtMore cache hit rate: 0.0%, requests: 0, adds: 0, size: 0/20000
[30054] (04/22 17:23:31.125):{0x1490} Starting Message System
[30055] (04/22 17:23:31.125):{0x1490} Using MAPI profile BlackBerryServer
[50000] (04/22 17:23:31.125):{0x1130} Controller: This BES Agent is under control of BlackBerry Agent Controller
[40000] (04/22 17:23:31.140):{0x1490} Setting PR_PROFILE_CONNECT_FLAGS CONNECT_IGNORE_NO_PF false
[40206] (04/22 17:23:31.140):{0x1490} MailboxManager::SubsystemInitialize - Using MAPI profile 'BlackBerryServer'
[20137] (04/22 17:24:43.250):{0x1490} MailboxManager::SubsystemInitialize - g_pSession->OpenMsgStore (0x80040111)
[40000] (04/22 17:24:43.250):{0x1490} Setting PR_PROFILE_CONNECT_FLAGS CONNECT_IGNORE_NO_PF true
[40206] (04/22 17:24:43.250):{0x1490} MailboxManager::SubsystemInitialize - Using MAPI profile 'BlackBerryServer'
[20137] (04/22 17:25:55.437):{0x1490} MailboxManager::SubsystemInitialize - g_pSession->OpenMsgStore (0x80040111)
[10277] (04/22 17:25:55.437):{0x1490} BlackBerry Messaging Agent GAR-ISA01 Agent 1 failed to start. Error code 5305
[50106] (04/22 17:25:55.437):{0x1490} Stopping BlackBerry Mailbox Agent 1 for Server GAR-ISA01
[40507] (04/22 17:25:56.125):{0x1130} ExtUDPLogThread: Code on closing = 0
[30000] (04/22 17:25:56.125):{0x1130} [DIAG] EVENT=Unregister_thread, THREADID=0x1130, THREADNAME="ExtUDPLogThread"
[30065] (04/22 17:25:56.125):{0x1490} BlackBerry Mailbox Agent 1 for Server GAR-ISA01 shutdown complete
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