I've got an 8700c Blackberry that "all of a sudden" is sorting NEW messages at the bottom of OLDER (dated) messages. Actually, they are coming into my Messages folder at the VERY bottom of all the other exsisting emails.

I've fixed issues like this in the past by modifying the date/time/location but this did not fix the issue on this phone. I have access to the BES server and the user is about 100 miles away. Whatd'ya guys suggest?

She's running the latest english O.S. on her phone. 4.2.196 Anyway, do any of you power users out there know how to get her new incoming messages "flip flopped" and back to the top again?

Much thanks to any and all intelligent replies!