Thread: Email Problems
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Old 04-27-2008, 10:00 AM   #2 (permalink)
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Originally Posted by DefenderDawg View Post
New 8830 just activated yesterday. Store set me to internet only setup but I had alltel change it to blackberry enterprise activation. Now, I have full capabilities but NO EMAIL! My BB 8830 wont allow me to set up a new account. No prompt and it is not in the setup wizard. The setup wizard gives two options...skip or exit email setup or use the blackberry enterprise server option. I have a company email addressn at my office and need this email regularly during the week! Any suggestions or backdoors into email account setup or anyway to get my email....Brian
If you are trying to receive email via company BES did you have your BES Admin do an Enterprise Activation? If not call them and have it done. If you are trying to set-up BIS then:

You can try Menu>Options>Advanced Options>Host Routing Tables>Menu>Register Now.

Do you see the option after? Have you tried a battery pull?

You can set it up via PC. Go to you carriers BIS site:
Where can I log into my BIS account? - BlackBerryFAQ

Good Luck!

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