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troydbrown Online
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Join Date: Jun 2007
Location: California
Model: 8120
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Default 04-29-2008, 08:56 PM

Quote:
Originally Posted by bppilot View Post
I'm evaluating RoBlock now and definitely like it! I did have one question that hopefully someone can chime in on.

Say my device is stolen or broken (ie: can't even turn it on) - I go to Verizon and buy another 8830. I restore from my backup at my office to my new device (the restore will restore all the software, etc.). The RoBlock will then see this as a different device... What will happen? Will it alarm? Will it lock automatically? Will I need to send an SMS to this new device to get it to unlock (if it locks automatically)?

Basically, I'm wanting to ensure that if I ever restore from a backup to a brand new device that I'll be able to access that device.

Thanks in advance for your help!

BP
It would reactivate in an expired trial mode. You would be able to access with your set password but would have to contact DexMobile for a new CD Key for the new device. So the easy answer is you will have no issue.
   
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