Hi,

First post in 8800 series. I have BB8830 about a month. Has been master reset at least 5 times after turning phone off,
pulling battery out, taking BB back to Alltel store, etc. All anomalies listed below have been evidenced by Alltel store - 2 days ago - so another master reset.

1. At least once a day, I can't connect to BB internet. Just sits requesting and times out. Was told that BBs are reporting this difficulty with Alltel connections.

2. Hourglass keeps spinning and I can't ESC. Turn BB off, turn BB on, enter PW and hourglass still spinning.

3. Have strange entry in Alltel HRT - only IP address in BOLD - Alltel [20840]. No one at Alltel knows what it is. Checked other 8830s and this IP is not in other BB8830s at store or in Alltel tech's BB.

4. When BB turned on, immediate error appears: Uncaught Exception:
java.lang.Error.

I've had new Service Books downloaded, master resets galore, tech set up BB again 2 days ago and still have same probs.

I bought BB with 4.2 software a month ago and now am told I need latest software update.

Does someone know what update number is, please?

Thanks and apologize for lengthy thread but I am so frustated and I love this BB.

Thanks.

xavfran