1. Alltel itself has had some network downtime this week.

2. a) Don't turn off the BB, instead, remove the battery while powered on, hold 30 seconds, replace and allow it to reboot.
How do I reset my BlackBerry? - BlackBerryFAQ
b) A spinning hourglass can be a sign of low memory, or the cache needs clearing. Read this thread for additional info:
http://www.blackberryforums.com/gene...-logs-sms.html

3. The bolded entry is the active connection. Ignore it.

4. You may need to reload or upgrade your OS on the handheld.
Complete detailed instructions:
http://www.blackberryforums.com/gene...-mobility.html

Good luck, you will be fine.