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Old 04-30-2008, 02:52 PM   #8 (permalink)
Thumbs Must Hurt
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Join Date: Apr 2008
Model: 8330
Carrier: Verizon
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Without the option to disable the old BIS account or wipe the old BB, this will leave room for the authentication issue. Maybe the user should contact his new carrier and ask if a wipe would help. Of course all data would need to be backed up first. (This is where I am grateful to be on Exchange!)
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