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Old 04-30-2008, 05:55 PM   #13 (permalink)
aiharkness
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Privacy Commiddioner? Good gracious!

Still doesn't sound like an email issue. At least I can't imagine how it could be. Your user should have deleted the BIS setup before leaving the carrier for the new carrier. I agree that the user should call the old carrier, explain, etc. Has this been tried yet?
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