UPDATE:

Apparently there is a cell tower in the area that is down. It is not the local tower because I still have good signal strength. However, all service in the area has been impacted. The local T-Mobile store has heard similar complaints from others.

T-Mobile 800# support was of little help. I finally put it together when my wife called me this morning with similar complaints about her Moto Razor. We both thought it was our individual phones. The problems actually began Monday. Does that mean we have a communications problem?

I wonder how long it takes to fix a cell tower. We are at T+3 days right now.