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Old 05-02-2008, 11:30 AM   #4 (permalink)
Starthorn
Knows Where the Search Button Is
 
Join Date: Apr 2008
Model: 8830
PIN: N/A
Carrier: Alient
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

a) This is a device activated on a BES, not BIS?
BES

b) It has worked previously? Until when?
4 days ago

c) It has a full GPRS or EDGE network connection?
Don't know. I know the phone is through downEast. I have seen other BB on your BES access CNN.com - Breaking News, U.S., World, Weather, Entertainment & Video News

I sent a pin to pin message from the BES server to his account and I do not see anything on his BB.

I did see that there was a failure message on the bes where it said IT policy for his account. I selected resend IT policy and its status is pending
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