HI thnxs for replying.(mjgs)went to that site,they list 7100g as cingular click next for complete listing then cingular not listed ???(2nd) one operating system i deleted xml file in another could not find it !!!. not sure why maybe because diff. versions.?.my problem is,no system is detecting phone,altho windows XP do ?? (aiharkness) doesnt say if java fault..just says DEVICE ERROR 365...reset.cure is wipe clean..lol.. i would if phone was recognized..any more suggestions wellcome.thanks again