Quote:
Originally Posted by ezrunner
You are not a customer of ATT until you purchased the prepay. The warranty is manufacturer the carriers do not have to provide assistance with the warranty process. however them doing so expedites the process.
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Yup. Why would AT&T have an interest in your phone outside of selling it to you? Thats like me buying a TV from Target and expecting Target to have a vested interest in that TV a year later without me paying for a Target warranty (do they even do that?). If you buy a Samsung TV, and something goes wrong with it, MOST people will assume to go to Samsung to get the thing fixed ... or a Samsung qualified repair shop. Why would it be the same for phones? AT&T just sold the phone at full retail ... that should be the end of the commitment, period.