K well I called, the client gave me authorization on his account, and I walked the rep thru what I needed him to do lol that was funny, he's ike how do you know all this lol.

Anyways hopefully everything fixes it if not could it a proble with the OS as I have never seen a BBs radio go down like that. There is no reason why he shouldn't be getting EGDE.

What do you guys think?