Hi, Thanks for the reply.

We have BPS.
I have checked on the licences. We have 4 licenses, all of which are shown to be in use, however, I have deleted one of these users so there should be one license free. There are only 3 users shown in the users section.

I was trying to remove the user from the users pending delete section but I cannot find the tab in this version of the software. In other versions of the software that I have configured at other sites, there is a users pending delete tab, but not in this one.

I have read before about database maintenance jobs that can be run, any advice?

Thanks.