Can anyone help me update the software on my bb 8830,,, i followed all instructions and the phone is not udating. i downloaded the desktop manager 4.3 as well as the new os and deleted the vendor file,,, dont know what to do ,,, thanks

and is there a place where i can get the manual for the phone, phone case and charger for a good price,, i got this phone for free from a friend and it didnt come with anything but the phone,, thanks