Originally Posted by mstars

I'm new to blackberry and I am trying to set up my personal email. I went to the tmobile site and set up email addresses. I've also sent the service books from the tmobile site. However, I still have no email access. When I view the setup wizard on my phone it only gives me options to 1) setup BES or 2) skip this step. I don't have an option to set up a personal email. I've tried rebooting, this doesn't work. When I try to create an email it says "no message services configured" Does anyone else have any ideas what is wrong or what I should try? Thanks!