I thought I had to get a new blackberry. All of a sudden my call logs would empty for no reason. Then my e-mails and texts started disappearing. I was pulling my hair out trying to adjust my settings to see if I had accidently reset something. T-mobile Blackberry techs were of no assistance. They wanted me to do a master reset and wipe my Pearl back to factory settings. I came here, searched for help and viola! 34 megs of free space. I was able to open my daughters mothers day card instead of getting that maddening "Unable to load content" screen. Thank you so much for this tutorial!!!