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Old 05-12-2008, 10:54 AM   #1 (permalink)
Jadey
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Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
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Default 8310 intermittently turns off it's radio transmission

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We have had two 8310 devices for a specific user, and have had the same problem with both.

Basically, the Curve keeps turning off it's own Radio Frequency. The user has to go to wireless connections, and re-enable it. The device then reconnects to the wireless network.

I have tried a device swap, two Curves and they both do it!

There is a discussion regarding devices doing this on the 8700 forums, but I wondered whether any 83xx users had more info or a more specific fix: http://www.blackberryforums.com/gene...turns-off.html

There is one interesting post, which I wondered whether you had any thoughts on:

"from what i have been told the error i posted is a carrier issue. the device is not registering with the carrier (or there is a previous registration still present) and so it disconnects. While mine is connected for that 20 seconds, it will send/receive email, PIN, SMS, and Phone calls with 0 issues. at that 20 second mark, even in the midst of transmitting, it errors out"

I have contacted the network and asked about this, and am still waiting for a response...
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Jadey : Groupware Infrastructure Architect, Denver CO
If I'm not here, I'm playing World's End on FaceBook. Mob/Mafia Wars are SOO last year
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