I talked with one of our folks here today about the leading zeros sorting issue in the inactive field of the view. He gave me an entirely new way to look at it. after it is converted to a string, add more zeros than you need and then do a right function to grab the part you want. I could have smacked myself for it being so simple. I have updated the view and will update the zip file tonight, but I thought I should share the discovery.

RIGHT('000' + RTRIM(CONVERT(nchar(10), DATEDIFF(hh, dbo.UserStats.LastFwdTime, GETUTCDATE()) / 24)), 3)
+ ' Days ' + RIGHT('00' + RTRIM(CONVERT(nchar(10), DATEDIFF(mi, dbo.UserStats.LastFwdTime, GETUTCDATE()) / 60 - DATEDIFF(hh,
dbo.UserStats.LastFwdTime, GETUTCDATE()) / 24 * 24)), 2) + ' Hrs' AS Inactive