that sounds like a load of crap... BB Connect is not going anywhere... call regular customer service and have them add it... and as for your comment, if they do for some reason no longer offer it to be added to accounts its because they dont want to... being a loyal customer or not if they no longer offer it they cant add it, simple as that... people with it will be grandfathered, just like the old voice plans like city fido and such...

but let me look into the issue about the no longer offer part as its still on the website so they should still be adding it.