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Dubdub Offline
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Default 05-14-2008, 07:40 PM

Quote:
Originally Posted by yankeesking View Post
Some of you guys know I bought 8700g. I wish I could ask a question in my existed thread but a member told me to make a new thread so here I am...

I tried install BB Desktop Software in my Dell. My Dell has XP and etc. So the problem is it can't installed because of....(I copied and is going to paste here in bottom) Any idea how to solve it? Thanks.

The problem:


Error 1720. There is a problem with this windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RIM_InstallOptionalITadminFiles script error-2146827859, Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.FileSystemObject'I..."
Are you using a company supplied PC? If so, they might have done a few things to keep "unauthorized" apps off.

Just a thought......

I did a Google on Windows XP Error 1720. Here are 2 of the results - lots more where those came from. Remember - Google is your friend!

And from the Knowledge Base: CTX764017 - Error 1720: There is a problem with this Windows Installer package - Citrix Knowledge Center

Download, and install the newest installer from Microsoft, and see if it works.

Windows Installer 3.1 v2 (3.1.4000.2435) is available


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