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Old 05-18-2008, 12:30 PM   #2 (permalink)
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TJ... reboot both the PC and the Blackberry (powered on, battery out, replace). make sure the USB cable is connected directly to the PC, not a hub or monitor.

You might be better off using Desktop Manager vers 4.2, Service Pack 2.
BlackBerry Desktop Manager Downloads - BlackBerryFAQ
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