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Old 05-21-2008, 12:22 AM   #11 (permalink)
San Francisco Shelly
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Join Date: May 2008
Model: 8310
Carrier: AT&T
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I am having no success at installing the User Tools CD. First I get Error 2738 "Could not access VBScript run time for custom action". After taking advice from the forums, I entered a command "regscr32 vbscript.dll" to which I got "vbscript.dll loaded but call to dll register server failed with error code 0x80004005.

I've tried loading right from the disk, right from the web site, tried to find workarounds, all to no avail. Now when I try to load from the disk, it just stalls.

I should mention that I'm using a Toshiba laptop running Vista. I have an AT&T Blackberry Curve 8310.

OK, any suggestions, hints, thoughts? All would be welcome at this point. I dread going to the official channels!

I have also posted on the AT&T boards.

Thanks for any and all help,

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