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Old 06-05-2008, 05:24 PM   #2 (permalink)
penguin3107
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Sounds like you're stuck between the proverbial rock and hard place on this one.
I can almost guarantee that you have the wrong data plan provisioned on the line.

I would say to keep calling the carrier until you get someone who knows what they're doing. Proving a carrier wrong is nearly impossible. You're better off trying to find that one rep in the bunch that has a clue and can fix the issue for you.

Maybe ask them to completely remove all of the data plans completely. Then call back and have someone else add it back.
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Last edited by penguin3107 : 06-05-2008 at 05:25 PM.
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