The BB Bold is the top dog in the BB line up. The ability to actually receive email with attachments and not have to worry about storage space with the 1GB of internal RAM. The ability to support up to 16GB microSDHC cards. The biggest fact is you can likely go months without a soft reset or lock up unlike Palm OS or windows OS. The iPhone 2.0 OS has not seen the light of day so we don't know how that will fair when 3rd party apps are loaded. But RIM has been great since I changed in November.