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Old 06-07-2008, 02:35 PM   #8 (permalink)
8f27e956
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Hope the points/keywords will help someone else in the future get through this maze quicker.
  • Call RIM sooner, not later. RIM will right a carrier error at no charge.
  • Say/Cite "ConsumerPro" vs. "Enterprise," not "BIS" and "BES."
  • Never, ever say, "EXPRESS" and BES together (i.e. "BES EXPRESS"); and,
  • if you're lucky enough to know someone else with a spare CAL, do the test (temporary) activation to their independent-of-your admin/technical domain sooner, not later -- as this test is DEFINITIVE!

/S
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