I dropped my Blackberry model 7250 and the screen went blank... oh crap now I'm in trouble. Ordered a new one through the office, hooked up the old one and did a backup using the blackberry desktop manager. Hooked up the new one (model 8700) and did a custom restore and selected only the contacts... and just like that all 785 came over in about 30 seconds. Whew, got lucky, now I know to make sure you keep a backup copy of your contacts on your computer so if anything happens to your blackberry you don't have to start from scratch.