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Old 06-10-2008, 07:37 AM   #3 (permalink)
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Join Date: Oct 2005
Location: Brooklyn, NY
Model: 9000
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If you successfully removed IT Policy, you no longer have any connection to the BES. This is because to successfully remove IT Policy, you must first wipe the device (Options --> Security Options --> General Settings --> (Menu) --> Wipe Handheld).

You can verify this by going to Options --> Advanced Options --> Service Books. All service books associated with your BES account start with "Desktop[".

More than likely your PIN is still registered to your old provider / phone number. You must get the PIN released by the old provider before it can be used on another existing or new BIS account.

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