BlackBerry Forums Support Community - View Single Post

gibson_hg · 06-10-2008, 09:02 AM

Have you tried deleting the Desktop[CMIME] service book and resending it? Also, if you send them an email, read it on the BB then do a Reconcile Now, does the email reconcile?

What version of BES? Versions of MAPI32.dll on the BES and Exchange? How many users?

Have you toggled the Wireless Reconcile to OFF, saved it, then toggle it ON and saved it? Only new emails will reconcile after that.

06-10-2008, 09:02 AM	#7 (permalink)
gibson_hg BlackBerry Extraordinaire Join Date: Dec 2007 Model: NA PIN: 80081ES Carrier: NA Posts: 1,006 Post Thanks: 0 Thanked 0 Times in 0 Posts	Have you tried deleting the Desktop[CMIME] service book and resending it? Also, if you send them an email, read it on the BB then do a Reconcile Now, does the email reconcile? What version of BES? Versions of MAPI32.dll on the BES and Exchange? How many users? Have you toggled the Wireless Reconcile to OFF, saved it, then toggle it ON and saved it? Only new emails will reconcile after that.
Offline