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Old 06-11-2008, 03:26 AM   #1 (permalink)
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Default Frequent "Transaction error - bad format" errors

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Hello all.
Where I work we are testing the Blackberry solution.
We use Blackberry Professional on an Exchange2003 server, currently with one only bb user.
This user has frequently errors "Transaction error - bad format", as explained in this thread Transaction error - bad format
Generally he gets these errors while trying to download an attachment (also if I have tried a lot of times to download attachments using his blackberry without problems).
When this error happens, I try the solution from the linked thread and this solve the problem.
But I'd like to understand what can I do to have this problem much less frequently (currently it happens one time each 1-2 days).
Could someone help me? Thank you.
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