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"application control policy/software configuration"
i just spent 20 minutes digging through the BES console....either we do not have such a policy/config enabled or I need new glasses. can you post a screenshot or something where I can check on this?
"You need to get your BES admin to delete the configuration of phone type (e.g. 8100, 8310, 8310) and change it to NONE."
I guess I need glasses cause I can't figure out where to delete the phone type either