View Single Post
Old 06-20-2008, 03:24 PM   #3 (permalink)
Thumbs Must Hurt
kerry6's Avatar
Join Date: May 2005
Location: US
Model: 9860
Carrier: AT&T
Posts: 72
Post Thanks: 0
Thanked 1 Time in 1 Post

check the account to make sure the BES services are their and not the BIS, also make sure user is not using encryption in there mail file, the EPT message is already encrypted, so the second level defeats. The EPT comes from Research in Motion, not from the BES.
Offline   Reply With Quote