Hello,

We have a Blackberry enterprise Server 4.1. A few users are reporting they they do not receive all their email messages to their blackberry. They are running outlook 2003 or Outlook 2007 on their desktops and there is no filtering with the desktop manager or on the blackberry itself. We have tried removing them from the BES and re-activating them, but it did not resolve the issue. Other users don't appear to have the same problem.

I am unable to see a pattern to the email they are not receiving and its legitimate business email.

Does anybody have any thoughts?

-Thanks