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Old 06-27-2008, 12:49 PM   #6 (permalink)
gibson_hg
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If email is delivered to a PST when Outlook is open then the email will not go to a BB. Wireless email only works when in the Inbox in th Mailbox, not a PST.

That's a strange setup.

You would need to know hen the user received an email that did not reach a BB and look i the MAGT log around that time for that users email address.

This sounds environment/user related seeing as the BES works most of the time except for some users and it's intermittant.
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