I have spent days and days on this problem. After putting unite on my BB I decided to delete it. In doing so I now have a red lock on my firewall and can not disable it. Also my Bluetooth is messed up. I did the factory reset and everything was back to normal. I have wiped the bb...factory reset many times. As soon as I hook the BB up to DM the locked firewall comes back and the Bluetooth is messed up again. I have removed all refrences to Unite and have added the policy bin and removed it from my computer and the registry. Factory reset...everything perfect....hook up to DM....crap is back. So frustrating. Hope someone gets this figured out soon. By the way I have 8830 with 4.5 OS and 4.5 DM.