Quote:
Originally Posted by da95649
Yes all of that is done, Im receiving new emails that isn't the problem. I have installed the BES on DM, however I want to do a full sync of my mailbox with the BB so that all of my emails that lie in the subfolders are present on my BB. At the moment all of my old previous emails pre BB are in my mailbox on my outlook client (which is on my exchange server).
The only thing I can think of is that my DM 4.2.2.14 is not the latest software?
I have the Desktop Redirector installed as well, however not sure if I need that if I am BES with full wireless sync....I pay £25 per month for the BES license and provisioning....
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I have DM v4.3.0.17 which might make a difference. No you shouldn't need Desktop Redirector.
The device should have synced the (I think) last two weeks of mail when you did an EA. Perhaps check in Options | Advanced Options | Enterprise Activation then ALT+cnfg to see if Wireless Reconciliation is turned on?