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Old 06-28-2008, 06:34 PM   #15 (permalink)
stangolfer
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Unhappy Can't Uninstall DM4.3

I'm getting requests from Windows Installer to load the CD with "Roxio Media Manager.msi" everytime I startup my machine. I tried to delete the BB Desktop Mgr in Ctl Panel-->Add/Remove Programs since I think this is where I got Roxio from. The Uninstall seems to progress normally but when it finishes and I reboot the system, the BB Desktop Mgr is still there and still shows up in Add/Remove programs. All the directories are still there and I can still run the program. However, when I try to run Media Manager I get two error notices.

Next I tried to remove just the Media Manager using the Uninstall program. This, again, seems to have run normally but now, when I run BB Desktop Manager, nothing comes up. I get the BLUE window with "Options" and "Help" on the left side but the right side pane is empty except for the background.

How can I get rid of this install so that I can re-install?

thanks
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